Benchmarking Training Workshop

ISO 9001:2008 Quality Management System

10:25 PM Posted by Sumesh Srivastva

ISO 9001 is a Quality Management Standard. It applies to all types of organizations. It doesn't matter what size they are or what they do. It can help both product and service oriented organizations achieve standards of quality that are recognized and respected throughout the world.

The ISO 9001:2008 quality certification is based on the following eight fundamental quality management principles:
  1. Customer focus
  2. Leadership
  3. Involvement of people
  4. Process approach
  5. System approach to management
  6. Continual improvement
  7. Factual approach to decision making
  8. Mutually beneficial supplier relationships
Customer Benefits:
The ISO 9000 series of standards have been developed to enable organizations to have quality based management systems. This enables them to understand their customer's requirements and improve customer satisfaction, through the review and improvement of their internal activities.

Benefits of Implementing ISO 9001:
The benefits of using the standards are as follows:
  • Improved consistency of service and product performance
  • Higher customer satisfaction levels
  • Improved customer perception
  • Improved productivity and efficiency
  • Cost reductions
  • Improved communications, morale and job satisfaction
  • Competitive advantage and increased marketing and sales opportunities.
How can IQMS Help?
IQMS consists of full-time trainers and consultants with a unique combination of manufacturing experience, business and financial expertise, and a "hands-on" approach creates a recipe for our clients' success.
Source:
http://www.iqmsglobal.com/iso9000.htm

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